PomoGo Terms of Service

Last Updated: January 2026

General Terms – Applicable to All Users

1. Your Relationship with Us

Welcome to PomoGo (the “Platform”), provided by PT. Sungai Kecil Sejahtera or its affiliates (collectively referred to as “PomoGo,” “we,” or “us”).

You are currently reading these terms of service (the “Terms”), which govern your relationship with us and constitute a legally binding agreement between you and us. These Terms set forth the terms and conditions under which you may access and use the Platform and our related websites, services, applications, products, and content (collectively, the “Services”). Our Services are available for personal and non-commercial use only. For the purposes of these Terms, “you” and “your” refer to you as a user of the Services.

These Terms constitute a binding agreement between you and us. Please take the time to read them carefully.

2. Acceptance of the Terms

By accessing or using our Services, you represent that you have the legal capacity to enter into a binding agreement with PomoGo, that you have read and understood these Terms, and that you agree to comply with them. Your use of our Services is also subject to the Privacy Policy (link) and Community Guidelines (link), which are available directly on the Platform or, if the Platform is available for download, through the applicable app store on your mobile device. Both policies are incorporated into these Terms by reference. By using the Services, you are deemed to have agreed to the provisions set forth in the Privacy Policy.

If you access or use the Services in a jurisdiction that has additional terms, you are also deemed to agree to and comply with such additional terms as described below. In the event of any conflict between the additional terms applicable in your jurisdiction and these Terms, the additional terms shall prevail. If you do not agree to these Terms, you must stop accessing or using the Services.

If you access or use the Services on behalf of a business entity or other organization: (a) the terms “you” and “your” include both you individually and such entity; (b) you represent and warrant that you are an authorized representative with authority to bind such entity to these Terms and that you agree to these Terms on its behalf; and (c) the entity shall be legally and financially responsible for all access to and use of the Services by you and any persons associated with the entity, including but not limited to employees, agents, or contractors.

By accessing or using the Services, you are deemed to have fully accepted and agreed to these Terms from the moment of first use. We recommend that you print or save a copy of these Terms for your records.

3. Changes to the Terms

We may amend these Terms from time to time, including when we update features or functions of the Services, consolidate applications or services operated by us or our affiliates into a single integrated service, or when there are changes to applicable laws or regulations.

We will make reasonable efforts to provide general notice to all users of any material changes to these Terms, including through announcements on our Platform. However, you are encouraged to review these Terms periodically to stay informed of any updates.

We will also update the “Last Updated” date at the top of this document to reflect the effective date of the revised Terms. By continuing to access or use the Services after the effective date of the updated Terms, you are deemed to have accepted such changes. If you do not agree to the updated Terms, you must stop accessing or using the Services.

4. Your Account with Us

To access or use the Services, you are required to create an account with us. When creating an account, you must provide information that is true, accurate, and current. You are responsible for maintaining and updating such information to ensure it remains complete and up to date.

You must keep your account password confidential and must not disclose it to any third party. If you know or suspect that another party has obtained your password or accessed your account without authorization, you must promptly notify us via PomoGo Customer Service.

You acknowledge and agree that you are fully responsible for all activities conducted through your account, whether toward us or third parties.

We reserve the right to disable your account at any time, including if you violate any provision of these Terms or if, in our discretion, activity on your account may cause harm, disruption, infringement of the rights of others, or violate applicable laws or regulations.

If you decide to stop using the Services and wish to delete your account, please contact PomoGo Customer Service. We will provide further instructions regarding the account deletion process. Please note that once your account is deleted, it cannot be restored, and all content or information you have uploaded or posted cannot be recovered.

5. Your Access to and Use of Our Services

Your access to and use of our Services are subject to these Terms and all applicable laws and regulations. You must not:

In addition to the above, your use of the Services must at all times comply with our Community Guidelines.

We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion. Our automated systems may analyze your content (including emails) to provide personalized features, tailored advertising, and spam or malware detection. Such analysis occurs when content is sent, received, and stored.

6. Intellectual Property Rights

The Services are protected by applicable copyright, patent, trademark, and other intellectual property laws in each country where the Services are available. All intellectual property rights embodied in or related to the Services are owned by us or by third parties who have licensed such rights to us, to the extent permitted by applicable law.

Except as expressly permitted under these Terms, you may not publish, reproduce, distribute, display, perform, modify, adapt, alter, or otherwise exploit any part of the Services without our prior written consent.

We respect the intellectual property rights of others and expect you to do the same. As a condition of using the Services, you agree not to infringe the intellectual property rights of any party and to comply with our Intellectual Property Policy.

We reserve the right, in our sole discretion and with or without prior notice, to disable access to or terminate the accounts of users who infringe or are alleged to infringe copyrights or other intellectual property rights.

7. Content

A. PomoGo Content

As between you and PomoGo, all content, software design, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music, the “look and feel” of the Services, and all related intellectual property rights (collectively, “PomoGo Content”) are owned by or licensed to PomoGo. For clarity, you or your licensors retain ownership of any User Content (as defined below) that you upload or submit through the Services.

Any use of PomoGo Content or materials on the Services for purposes not expressly permitted by these Terms is strictly prohibited. Such content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, performed, adapted, modified, published, sold, licensed, or otherwise exploited for any purpose without our prior consent or, where applicable, the prior written consent of our licensors. We and our licensors reserve all rights not expressly granted in these Terms.

You acknowledge and agree that we may generate revenue, increase goodwill, or otherwise increase our value through your use of the Services, including through advertising, sponsorships, promotions, and data usage. Except as expressly permitted by us in these Terms or in a separate agreement, you (i) have no right to receive any revenue or other consideration from any User Content or from your use of any music works, sound recordings, or audiovisual clips made available on or through the Services, including in any User Content created by you, and (ii) may not monetize or receive consideration from any User Content on the Services or on any third-party service (for example, you may not claim User Content uploaded to platforms such as YouTube for monetization).

Subject to these Terms, you are granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services, including to download the Platform on permitted devices and to access PomoGo Content solely for your personal, non-commercial use through your use of the Services and in compliance with these Terms. PomoGo reserves all rights not expressly granted herein. You acknowledge and agree that PomoGo may terminate this license at any time, for any reason or no reason.

NO RIGHTS ARE LICENSED WITH RESPECT TO SOUND RECORDINGS OR THE MUSICAL WORKS EMBODIED THEREIN THAT ARE MADE AVAILABLE BY OR THROUGH THE SERVICES.

You acknowledge and agree that when you view content provided by others on the Services, you do so at your own risk. Content on our Services is provided for general information only and is not intended as advice upon which you should rely. You should obtain professional or specialist advice before taking or refraining from any action based on content on our Services.

We make no representations, warranties, or guarantees, whether express or implied, that any PomoGo Content (including User Content) is accurate, complete, or up to date. Where our Services contain links to third-party websites or resources, these links are provided for informational purposes only. We have no control over the contents of those sites or resources and such links should not be interpreted as endorsement. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content uploaded by you or other users on the Services.

B. User-Generated Content

Users of the Services may be permitted to upload, post, transmit (including via streaming), or otherwise make available content through the Services, including without limitation text, photographs, videos, sound recordings, and musical works embodied in such sound recordings, including videos containing privately stored sound recordings from your personal music library and ambient noise (“User Content”).

Users may also take all or part of User Content created by other users to generate additional User Content, including collaborative content combining content from multiple users. Users may add music, graphics, stickers, and other elements provided by PomoGo (“PomoGo Elements”) to User Content and submit such User Content through the Services.

Information and materials contained in User Content, including User Content incorporating PomoGo Elements, have not been verified or approved by us. Opinions expressed by users do not represent our views or values.

Whenever you access or use a feature that allows you to upload or transmit User Content through the Services (including via certain third-party social media platforms such as Instagram, Facebook, YouTube, or Twitter), or interact with other users, you must comply with the standards set out in “Your Access to and Use of Our Services” above. If you choose to upload User Content to third-party platforms, you must also comply with their content guidelines.

You warrant that all such contributions comply with these standards, and you agree to indemnify us for any breach of that warranty. This means you will be responsible for any losses or damages we suffer as a result of your breach.

All User Content is considered non-confidential and non-proprietary. You must not upload any User Content that you consider confidential or proprietary. By uploading User Content, you represent that you own it or have obtained all necessary rights, permissions, and authorizations to upload and distribute it and to authorize us to use it as described herein.

If you only own rights to sound recordings but not to the underlying musical works, you may not upload such sound recordings unless you have obtained all necessary permissions from the rights holders.

You or the owner of your User Content retain copyright in your User Content. However, by uploading User Content, you grant us an unconditional, irrevocable, non-exclusive, royalty-free, fully transferable, sublicensable, perpetual, worldwide license to use, modify, adapt, reproduce, perform, display, create derivative works from, publish, transmit, distribute, and authorize others to do the same, in any format or platform now known or later developed.

You also grant us a royalty-free license to use your username, image, voice, and likeness to identify you as the source of your User Content.

These rights include the right to reproduce sound recordings (and mechanically reproduce the musical works embodied therein) and to publicly perform, display, and communicate such content to the public on a royalty-free basis, without obligation to pay any royalties to third parties, including record labels, music publishers, performing rights organizations (PROs), collective management organizations (CMOs), or other royalty participants.

Special Rules for Musical Works and Recording Artists. If you are a composer or songwriter affiliated with a PRO/CMO, you are responsible for notifying such organization of the royalty-free license granted herein. If your rights are administered by a music publisher, you must obtain the publisher’s consent. If you are a recording artist under contract with a record label, you are responsible for ensuring your use of the Services complies with your contractual obligations.

Direct-to-Audience Rights. All rights granted herein are provided on a direct-to-audience basis, meaning third-party platforms have no separate liability to you or others for User Content made available through the Services.

Waiver of Rights. By uploading User Content, you waive any rights of prior inspection or approval of promotional materials related to such content, as well as any privacy, publicity, or similar rights. To the extent moral rights cannot be assigned, you irrevocably waive and agree not to assert such rights.

We may disclose your identity to any third party claiming that your User Content infringes their intellectual property or privacy rights.

We reserve the right to edit, refuse to publish, remove, block, or delete any content at our sole discretion, with or without notice, and without liability to you. We recommend that you keep copies of your User Content for your own records. We do not guarantee the accuracy, integrity, or quality of User Content and accept no liability for it.

You control whether your User Content is publicly available or restricted via privacy settings within the Platform.

We are not responsible for content uploaded by users and published by us or authorized third parties. Complaints regarding User Content may be submitted via PomoGo Customer Service.

It is our policy, in appropriate circumstances and at our discretion, to disable or terminate accounts of users who repeatedly infringe intellectual property rights.

User Feedback

We welcome feedback, ideas, and suggestions. If you submit ideas, suggestions, materials, or other feedback (“Feedback”), you agree that:

8. Indemnification

You agree to defend, indemnify, and hold harmless PomoGo, its parent companies, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents, and advisors from and against any and all claims, liabilities, costs, and expenses, including but not limited to reasonable attorneys’ fees, arising out of or in connection with your breach of these Terms or any negligence or violation of these Terms by you or any user of your Account (including, without limitation, your obligations, representations, and warranties under these Terms).

9. Disclaimer of Warranties

Nothing in these Terms shall affect any statutory rights that you are entitled to as a consumer and that cannot be contractually waived or limited.

Except as expressly provided in these Terms and to the fullest extent permitted by law, the Services are provided “as is”, and we make no warranties or representations of any kind in relation to them. In particular, we do not warrant or represent that:

We may modify, suspend, or discontinue all or any part of the Platform for business or operational reasons at any time without notice.

10. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for losses that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence or that of our employees, agents, or subcontractors, or for fraud, fraudulent misrepresentation, willful misconduct, or gross negligence.

Subject to the foregoing and to the fullest extent permitted by law, we shall not be liable to you, whether in contract, tort (including negligence), or otherwise, for:

(i) any loss of profits (whether direct or indirect); (ii) any loss of goodwill; (iii) any loss of opportunity; (iv) any loss of data; or (v) any indirect or consequential losses.

Any other liability shall be limited to the total amount paid by you to PomoGo in the twelve (12) months preceding the event giving rise to the claim.

We shall not be liable for any loss or damage arising from:

Please note that the Platform is provided for domestic and personal use only. You agree not to use the Platform for any commercial or business purposes, and we shall not be liable for any loss of profit, loss of business, loss of goodwill or business reputation, business interruption, or loss of business opportunity.

If defective digital content supplied by us damages your device or other digital content and such damage is caused by our failure to exercise reasonable care and skill, we will either repair the damage or compensate you. However, we shall not be liable for damage that could have been avoided by following our advice to apply updates provided free of charge or by properly following installation instructions or meeting minimum system requirements.

The limitations of liability set out in this section apply whether or not we have been advised of or should have been aware of the possibility of such losses.

You are responsible for any mobile charges incurred in connection with your use of the Services, including SMS and data charges. If you are unsure about such charges, please check with your service provider before using the Services.

To the extent permitted by law, any dispute you have with a third party arising from your use of the Services (including operators, copyright owners, or other users) is solely between you and such third party, and you irrevocably release us and our affiliates from all claims, demands, and damages of any kind arising out of or in connection with such disputes.

11. Miscellaneous

a. Governing Law and Jurisdiction

Subject to the Jurisdiction-Specific Additional Terms, these Terms and their subject matter and formation are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms, including questions regarding their existence, validity, or termination, shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in force at the time. The seat of arbitration shall be Singapore. The arbitral tribunal shall consist of three (3) arbitrators. The language of the arbitration shall be English.

b. Open Source

The Platform contains certain open-source software, each component of which is governed by its own applicable license terms.

c. Entire Agreement

These Terms constitute the entire agreement between you and PomoGo and supersede all prior agreements relating to the Services.

d. Links

You may link to our homepage in a fair and lawful manner that does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any form of association, approval, or endorsement where none exists. We reserve the right to withdraw linking permission without notice.

e. Age Restrictions

The Services are intended for users aged 13 and above, subject to additional age restrictions under Jurisdiction-Specific Terms.

f. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or right.

g. Security

We do not guarantee that the Services will be secure or free from bugs or viruses. You are responsible for configuring your devices and using appropriate virus protection software.

h. Severability

If any provision of these Terms is found unenforceable, that provision shall be removed without affecting the validity of the remaining provisions.

i. Questions

If you have any questions, please contact PomoGo Customer Service.

Jurisdiction-Specific Additional Terms – Indonesia

If you use the Services in Indonesia, the following terms apply and prevail in case of conflict:

Additional Terms – App Store

Apple Notice

Google Play