Terms & Conditions
Last Update: Apr. 18, 2025
Welcome to PomoGo. By registering an account or using PomoGo’s platform (including the website and mobile application), you acknowledge that you have read, understood, and agreed to comply with the following Terms of Service. These terms apply to all users, including but not limited to buyers, sellers, and visitors.
Welcome to PomoGo. By registering an account or using PomoGo’s platform (including the website and mobile application), you acknowledge that you have read, understood, and agreed to comply with the following Terms of Service. These terms apply to all users, including but not limited to buyers, sellers, and visitors.
1. Definitions
Platform: Refers to all online services provided by PomoGo, including the official website, mobile applications, and related services.
User: Refers to any individual or entity who accesses or uses the platform, whether registered or not.
Account: A unique identifier used to log in and access services on the platform, including username, password, etc.
Seller: A user who registers on the platform and sells goods or services through it.
Buyer: A user who purchases goods or services on the platform.
User: Refers to any individual or entity who accesses or uses the platform, whether registered or not.
Account: A unique identifier used to log in and access services on the platform, including username, password, etc.
Seller: A user who registers on the platform and sells goods or services through it.
Buyer: A user who purchases goods or services on the platform.
2. User Registration and Account Security
2.1 Users must provide truthful, accurate, and complete personal information during registration and keep it updated.
2.2 Users are responsible for maintaining the confidentiality of their account and password, and for all activities conducted through their account.
2.3 If you detect any unauthorized use of your account, you must notify the platform immediately.
2.2 Users are responsible for maintaining the confidentiality of their account and password, and for all activities conducted through their account.
2.3 If you detect any unauthorized use of your account, you must notify the platform immediately.
3. User Conduct
3.1 Users must comply with the laws and regulations of the Republic of Indonesia while using the platform and must not:
- Post, transmit, or distribute any illegal, fraudulent, defamatory, obscene, threatening, or otherwise inappropriate content;
- Infringe on others' intellectual property or legal rights;
- Disrupt or damage the normal operation of the platform, including distributing viruses or malicious software;
- Access, interfere with, or use any part of the platform or services without authorization.
3.2 The platform reserves the right to take action against any user violating these rules, including but not limited to suspending or terminating accounts and removing related content.
- Post, transmit, or distribute any illegal, fraudulent, defamatory, obscene, threatening, or otherwise inappropriate content;
- Infringe on others' intellectual property or legal rights;
- Disrupt or damage the normal operation of the platform, including distributing viruses or malicious software;
- Access, interfere with, or use any part of the platform or services without authorization.
3.2 The platform reserves the right to take action against any user violating these rules, including but not limited to suspending or terminating accounts and removing related content.
4. Products and Transactions
4.1 Sellers must ensure the accuracy, completeness, and legality of all product or service listings, in accordance with Indonesian law.
4.2 Buyers must carefully review product or service descriptions, prices, return policies, etc., before placing orders.
4.3 The platform acts as an intermediary between buyers and sellers and is not responsible for the quality, legality, or authenticity of the goods or services traded.
5. Order Cancellation and Refunds
5.1 Buyers may cancel an order if the status permits, based on the platform’s policies.
5.2 If an order cannot be fulfilled due to a seller issue, the platform will assist the buyer with a refund process.
5.3 Refunds will be processed according to the platform’s refund policy, with timeframes and methods subject to platform announcements.
5.2 If an order cannot be fulfilled due to a seller issue, the platform will assist the buyer with a refund process.
5.3 Refunds will be processed according to the platform’s refund policy, with timeframes and methods subject to platform announcements.
6. Fees and Payments
6.1 Product and service prices are set by the sellers, and the platform is not liable for price accuracy.
6.2 Users must use supported payment methods and ensure the security of their payment information.
6.3 The platform may charge fees for certain services; details will be announced on the platform.
6.2 Users must use supported payment methods and ensure the security of their payment information.
6.3 The platform may charge fees for certain services; details will be announced on the platform.
7. Intellectual Property
7.1 All content on the platform, including but not limited to text, images, audio, video, and software, is protected by copyright, trademark, and other intellectual property laws.
7.2 Without authorization from the platform or the rightful owner, users may not use, copy, modify, distribute, publish, or exploit any platform content.
8. Privacy Policy
We highly value your privacy. For details on how your information is collected, used, stored, and protected, please refer to the PomoGo Privacy Policy.
9. Disclaimer
9.1 The platform does not guarantee that the services will meet all user expectations, nor does it guarantee uninterrupted, timely, secure, or error-free service.
9.2 The platform is not liable for service interruptions, data loss, or failed transactions caused by force majeure or non-platform-related factors.
9.2 The platform is not liable for service interruptions, data loss, or failed transactions caused by force majeure or non-platform-related factors.
10. Service Changes and Termination
10.1 The platform reserves the right to modify, suspend, or terminate part or all of its services at any time without prior notice.
10.2 If you do not agree to changes in these Terms, you have the right to stop using the platform.
10.2 If you do not agree to changes in these Terms, you have the right to stop using the platform.
11. Governing Law and Dispute Resolution
11.1 These Terms of Service are governed by the laws of the Republic of Indonesia.
11.2 Any disputes related to these Terms shall be resolved through friendly negotiation. If negotiation fails, either party may bring the case to the competent court in the platform’s jurisdiction.
11.2 Any disputes related to these Terms shall be resolved through friendly negotiation. If negotiation fails, either party may bring the case to the competent court in the platform’s jurisdiction.
12. Contact Us
If you have any questions, feedback, or suggestions regarding these Terms of Service, please contact us:
Company Name: PT SUNGAI KECIL SEJAHTERA
Email: cs@pomogo.co
Customer Service: 085692353145
Company Name: PT SUNGAI KECIL SEJAHTERA
Email: cs@pomogo.co
Customer Service: 085692353145
PomoGo
Telephone：085692353145
Email：support@pomogo.co