Privacy Policy
Last Update: Apr. 18, 2025
PomoGo (hereinafter referred to as “we” or “the platform”) places great importance on protecting your privacy and personal information. When you use PomoGo’s products and services, we will collect, use, store, and share your information in accordance with this Privacy Policy. This policy is designed to help you understand how we handle your personal information and what rights you have.
PomoGo (hereinafter referred to as “we” or “the platform”) places great importance on protecting your privacy and personal information. When you use PomoGo’s products and services, we will collect, use, store, and share your information in accordance with this Privacy Policy. This policy is designed to help you understand how we handle your personal information and what rights you have.
1. Information We Collect
We may collect the following information during your use of the platform:
- Payment information: including bank account or e-wallet details (processed via payment platforms).
- Transaction information, such as order history, return and exchange records, etc.
- Phone State: Collect and monitor specific information about your device, including your hardware model, operating system and version, unique device identifier user profile, Wi-Fi information, mobile network information, to identify the device and ensure that unauthorized devices cannot act on your behalf to prevent fraud.
- Camera: We request camera permissions so that you can take photos as personal avatars to personalize your account image, and take and upload relevant photos when reporting problems so that we can better understand and solve the problems you encounter. We promise to enable the camera only when you actively use the above functions, and will not open the camera without your consent.
- Storage: We request storage permissions to select and preview photos from the device album and save product pictures to the local album. We ensure that you can access the storage space only when using relevant features, and your photos will not be collected or uploaded without your permission.
1.1 Information You Provide Voluntarily
- Registration information, such as your name, phone number, email address, and shipping address.- Payment information: including bank account or e-wallet details (processed via payment platforms).
- Transaction information, such as order history, return and exchange records, etc.
1.2 Information Collected Automatically
- Personal Information: We request this permission to collect information about your device, including brand, manufacturing model, system version, Android ID, and advertising ID. This information is used to ensure the security of your account. The data will be securely transmitted via HTTPS and stored on our secure servers. After the analysis is completed, the information will be deleted immediately, and we assure you that it will not be shared with any third party.- Phone State: Collect and monitor specific information about your device, including your hardware model, operating system and version, unique device identifier user profile, Wi-Fi information, mobile network information, to identify the device and ensure that unauthorized devices cannot act on your behalf to prevent fraud.
- Camera: We request camera permissions so that you can take photos as personal avatars to personalize your account image, and take and upload relevant photos when reporting problems so that we can better understand and solve the problems you encounter. We promise to enable the camera only when you actively use the above functions, and will not open the camera without your consent.
- Storage: We request storage permissions to select and preview photos from the device album and save product pictures to the local album. We ensure that you can access the storage space only when using relevant features, and your photos will not be collected or uploaded without your permission.
1.3 Information from Third Parties
We may collect your information from third-party partners, payment providers, logistics companies, etc., to enhance our service offerings.2. How We Use This Information
The purpose of collecting your information is to provide you with safer, more convenient, and personalized services. Main uses include, but are not limited to:
- Completing user registration and identity verification
- Processing orders, payments, and logistics
- Providing customer support and after-sales services
- Sending promotional offers and product recommendations
- Ensuring platform security and risk management
- Completing user registration and identity verification
- Processing orders, payments, and logistics
- Providing customer support and after-sales services
- Sending promotional offers and product recommendations
- Ensuring platform security and risk management
3. Sharing, Transfer, and Disclosure of Your Information
We do not sell or rent your personal information to any third parties. However, we may share your information under the following circumstances:
- With payment service providers
- With third-party logistics partners
- When legally required to disclose to the Indonesian government authorities
- With your explicit authorization
- With payment service providers
- With third-party logistics partners
- When legally required to disclose to the Indonesian government authorities
- With your explicit authorization
4. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Revoke certain permissions (e.g., disable location access)
- Delete your account (we will delete your data within the legally required time frame)
- Access, correct, or delete your personal information
- Revoke certain permissions (e.g., disable location access)
- Delete your account (we will delete your data within the legally required time frame)
5. Information Storage and Protection
- Your information is stored on servers located in Indonesia or in locations designated by us.
- We use encryption, access controls, firewalls, and other security measures to protect your data.
- In the event of a data breach, we will notify you and relevant regulatory authorities as required by law.
- We use encryption, access controls, firewalls, and other security measures to protect your data.
- In the event of a data breach, we will notify you and relevant regulatory authorities as required by law.
6. Protection of Minors
If you are under 18, you must use our services with the consent and supervision of your legal guardian.
7. Updates to This Policy
This Privacy Policy may be updated based on changes in our services or legal requirements. We will notify you of any changes via public announcements on the platform.
8. Contact Us
If you have any questions, suggestions, or complaints regarding this Privacy Policy or the handling of your personal data, don't hesitate to get in touch with us:
Company Name: PT SUNGAI KECIL SEJAHTERA
Email: cs@pomogo.co
Customer Service: 085692353145
Company Name: PT SUNGAI KECIL SEJAHTERA
Email: cs@pomogo.co
Customer Service: 085692353145
By using our App or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We value your trust and are committed to protecting your privacy.
PomoGo
Telephone：085692353145
Email：support@pomogo.co